Receptionist - State Farm Agent Team Member Olmsted Falls, OH

Receptionist - State Farm Agent Team Member

Full Time • Olmsted Falls, OH
Responsive recruiter
Benefits:
  • Hiring bonus
  • Simple IRA with employer match
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
With over 35 years of experience in the insurance industry, I’ve built a career rooted in service, consistency, and growth. I started working for State Farm while in college and officially opened my own agency in 2000. Since then, I’ve proudly served our community from the same location for 25 years. I hold a Bachelor's degree from the University of Akron, a Chartered Financial Consultant designation from the American College of Financial Services, and am Series 6 licensed—bringing a depth of financial knowledge to the agency.

Our office is small but mighty, currently a team of three and looking to grow by one or two more. We have a loyal and close-knit culture where having fun, delivering exceptional service, and building lasting client relationships are at the heart of what we do. Our team is competitive, customer-centric, and always striving to grow—qualities that helped us earn the #1 multiple line agency award in our five-state zone. Outside the office, my family and I are active in a Christian-based charitable organization and heavily involved in supporting local high school sports and nonprofits.

If you’re driven, people-focused, and want to be part of a growing agency with a legacy of success, we’d love to meet you.

ROLE DESCRIPTION:
Jared Swank - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
Compensation: $43,000.00 - $50,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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